我校英国威廉希尔公司朱镇老师在T1级别期刊——《J ENTERP INF MANAG》上发表题为“The coordination effect of B2B digital process capabilities on competitive performance——balancing or complementing ”。论文第一作者朱镇为英国威廉希尔公司教授，博士生导师。

Abstract / 摘要：

Purpose The purpose of this paper is to investigate the consequences of two strategies of coordinating the online procurement capability and the online channel management capability on competitive performance. Design/methodology/approach A research model is presented to examine the performance impacts of these two coordination strategies, namely the balancing strategy (achieving a close match relationship) and the complementing strategy (maintaining the synergy effect), and tested using firm-level data collected from 196 manufacturing firms in China. Garen's two-stage econometric technique was used to identify the impacts of two coordination strategies on competitive performance. Findings Our study discusses and compares two different coordination strategies of mitigating the operational tensions across processes and deploying resource configurations for improving competitive performance. Our results show that while the balancing strategy can mitigate the risks resulted, the complementing strategy does not create synergistic effects on the focal firms' competitive performance. Originality/value The results extend our understanding of the nature of B2B digital process coordination both in IS management and supply chain operations.

论文信息;

Title/题目:

The coordination effect of B2B digital process capabilities on competitive performance——balancing or complementing

Authors/作者:

Zhu, Zhen; Lin, Shuaifu; Jiang, Yi; Liu, Qi

Keywords /关键词

Coordination strategy；B2BDigital process capabilities；Competitive performance；Balancing；Complementing；Garen's two-stage econometric technique

DOI: 10.1108/JEIM-01-2021-0037

全文链接：https://www.emerald.com/insight/content/doi/10.1108/JEIM-01-2021-0037/full/html